Turnaround
All orders are shipped as soon as possible after order – we aim to dispatch printed items within 48 hours
however embroidered items may take up to 7 working days
Carriers
We use the following carriers to deliver our orders in the UK but may use others for overseas or remote
destinations
Interlink / DPD
Royal Mail
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking
information. Please note that orders using 1st Class Royal Mail will not have tracking numbers but other
Royal Mail Services do but an extra charge may be incurred.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your
location. Before the final checkout page you will be shown what the cost of shipping will be, and you will
have a chance to not place your order if you decide not to.
Back Orders
If an item is unavailable or a back order is created we will make contact to establish the best way to
expedite the order.